Mrs. Lisa's assistance with my payment situation made a stressful check-in much easier. The room was clean and comfortable, providing a lovely setting for our family.

great spot for park strolls and fun attractions nearby

I found the staff to be awesome and the breakfast was good enough to start my day off right before heading out to explore the nearby Lake Carina Forest Preserve, which was perfect for my love of walking through city parks, and I also enjoyed my short stroll to Big Ed's BBQ for some delicious food afterward.

Some parts shine, others fall flat

The location is perfect near graduation events, and the breakfast has a great variety. Staff was very friendly and accommodating, making us feel welcomed during our stay.

Despite the overall positive experience, the noise from other guests was disruptive, and clarity on the pools' availability could be improved.

Comfortable Stay with Minor Setbacks

We spent three nights in a spacious Queen Studio with Sofa Bed. Despite a long wait to enter after our flight, the room was clean, and the beds comfortable. Breakfast was a nice perk, but the lack of fresh fruit was noted. For families, it's a good choice, especially with nearby shopping!

comfortable stay with minor breakfast issues

The king studio with a sofa bed provided ample space for my family, making our one-night stay enjoyable. The beds were spacious and incredibly comfortable, ensuring a good night's sleep. The location offered easy access to nearby amenities like Walmart and LA Fitness, which we appreciated.

The breakfast was adequate but lacked variety.

Had a fantastic time with friends! The room was spacious and comfortable, perfect for our group of four. We enjoyed the indoor pool and took advantage of the great breakfast that had plenty of choices. It was conveniently located, making trips to the nearby attractions seamless.

my stay here was fantastic! this hotel exceeded my expectations compared to my last visit to waukegan. the roomy accommodations had a great layout and the breakfast was a real highlight with various fresh options.

the pool water was too cold.

I was impressed with the cleanliness and spaciousness of our room. The lobby area was beautifully decorated, and the staff were exceptionally helpful, making access for seniors easy and convenient throughout the hotel.

More seating in common areas would be nice.

Super Convenient Spot!

We had a good stay for a night! The room was super spacious and perfect for us. Loved the shampoo and body wash—they smelled amazing! Breakfast could’ve been better. it was pretty basic.

The pool area was nice and provided a good spot for the kids to unwind after a busy day. Our suite was roomy, which was great for our family, and having two half baths was a big convenience. The complimentary breakfast was laid out neatly, offering a good variety and hot food that made our mornings enjoyable. However, we did have issues with housekeeping being slow to provide towels when we needed them, which was inconvenient at times.

enjoyable family stay with excellent breakfast service from fran and comfy, spacious rooms

Fantastic stay with clean, spacious rooms!

The suite was spacious and impeccably clean, providing a comfortable atmosphere for my business stay. The complimentary hot breakfast was particularly impressive, featuring a variety of options that fueled my mornings. The staff were incredibly accommodating, especially during my check-in, and I appreciated the well-equipped business center which facilitated my work needs effectively.

Limited dining options within the hotel itself.